Frequently Asked Questions
What session length is right for me?
30-minute sessions are a perfect option if you have specific questions about one or two dog training skills or problem behaviors. These shorter sessions are a good choice for follow-up "check in" sessions, or as an initial consultation for basic training.
60-minute sessions allow Cathy to provide you with more in-depth coaching and live demonstrations. If your dog has behavioral issues or you have questions about a variety of training cues or behaviors, choose a 60-minute coaching session.
If your dog is struggling with separation anxiety, leash reactivity, resource guarding, or other behavior issues that require long-term management and treatment, a multi-session package is your best choice. Multi-session packages are also a great idea if you're wanting to work through basic obedience cues, intermediate cues, or advanced skills - much as you would a weekly training class.
How do I schedule my appointment?
Upon purchasing a training session, you'll be able to immediately schedule your session with Cathy on the post-checkout screen.
Sessions are held via Zoom. You will receive a unique zoom meeting link via email.
Can I purchase more than one training session?
Absolutely! If you find yourself in need of coaching more than once, simply purchase an individual session again or save money by purchasing a multi-session package.
If you're unsure how many to purchase, Cathy will help you determine how many sessions you might need and how often during your initial consultation.
What dog training methods do we use?
Training should be fun for both you and your dog! Our training methods are force-free and focus on positive reinforcement — this will help you build a strong and trusting relationship with your dog. You'll learn how to read canine body language and better communicate with your dog so they actually listen to you.
Positive training doesn't mean permissive — you'll learn how to use effective consequences that don't rely on using force, pain, fear, or intimidation.
Positive training isn't just about food treats — although they are a powerful tool. You'll learn how to figure out what your dog finds rewarding besides food, and how to use this to get behavior you want!
Does my dog have to participate in the session?
Not necessarily! Your coaching session might be focused on answering your specific questions about potty training, separation anxiety, or helping you plan out your home setup for training success. These types of coaching sessions do not require that your dog be actively participating the entire time — they can hang out on their comfy dog bed while we chat.
For basic obedience training, or if you're dealing with an issue that would be helped with certain training skills, I'll ask you to call your dog over to join us to practice. This way I can provide you with real-time feedback so you can feel confident in your dog training skills.
Can more than one person participate in the coaching session?
Absolutely! The more members of your household involved in your dog's training the better! However, one-on-one coaching sessions are limited to household members or pre-approved caregivers only (e.g. dog walker or pet sitter).
Can I get a refund if I'm unhappy with my purchase?
Virtual private dog training sessions are non-refundable.
If you cannot attend your scheduled private training session, please let us know no later than 24 hours prior to your scheduled session. If we do not receive a reschedule request at least 24 hours before your session, it will be considered a no-show. Rescheduling requests are limited to once per student per session purchased.